How to Book a Lesson

Booking a lesson is simple!

1. Browse our list of tutors from all over the world, using our handy Find a Tutor page and select one that fits your needs.

2. Click "Inquire now" on their profile to book.

3. Click "Select Lesson" to choose between a 30 mins lesson and 60 mins lesson. You may also book multiple lessons at once (lessons package) at a discounted price.

4. Choose an available date and time slot that works best for you and the tutor. In the Notes section, state your learning goals to help your tutor prepare an amazing lesson.​

5. Confirm your booking and complete the payment using any of these options: VISA, MASTER, Alipay, WeChat Pay or Local Bank Transfer (Hong Kong region) 

How to Change Tutors

At TLG, we pride ourselves on learning with integrity. We want to ensure you find the right tutor for your needs. If your trial class didn’t go as expected, we offer a one-time FREE tutor change. After that, additional changes will be charged at the regular rate of the new tutor you select.

Reasons for requesting a tutor change may include, but are not limited to:

1. The tutor did not show up for the lesson.
2. The tutor did not meet your expectations.

If you’d like to request a change, please contact us at support@treasure-global.com with the following details:
✔ Your account name and proof of payment
✔ The subject you are learning
✔ The name of your previous tutor
✔ The name of your new tutor

We’re here to help you find the best learning experience possible!

What Are Writing Packages?

Our writing packages are one of the many things that set us apart from others. 

Our Writing Packages offer students an incredible opportunity to improve their writing skills with personalized feedback from our highly qualified tutors worldwide. Simply submit your writing, and an expert will provide detailed corrections and guidance on grammar, structure, and clarity.

You’ll also get the chance to have a one-on-one online session with a tutor of your choice to discuss your work, ask questions, and receive tailored advice to help you grow.

Whether you're a beginner or an advanced writer, our writing packages are customized to suit your needs, ensuring you develop confidence and proficiency in your chosen subject. 

How to Become A TLG Tutor

Join our team in just a few steps:

1. Apply online by going to our Become a Tutor page.

2. Click on the "​Become a Tutor Now" button and fill out the application form

3. Click on the "Edit Profile" button to customize your profile.

• Upload a professional profile picture
• Set your hourly rate
• Select the subjects you want to teach
• Add the languages you speak
• Write a short introduction about yourself
• Upload a 2 minute ​​Introduction Video – A video where you introduce yourself and your teaching style.

4. Set your availability- select the days and times that you are available. This will then appear on the calendar on your tutor dashboard.

5. Verification & Approval – We review your profile within 5 working days and may schedule an interview. Once you're approved then your tutor profile will be published.

6. Start teaching! – Once approved, students can book lessons with you.

How Tutors Get Paid

Tutors receive payments securely through the platform. Here’s how it works:

• Earnings are tracked in your tutor dashboard under "Payment Requests"
• Payments are processed monthly
•  Payout method (bank transfer).

For more details on payment schedules and fees, visit our Tutor Payment Policy section.

How to Get More Students

Want to attract more students? Here are some tips:

• Complete Your Profile – A professional photo, detailed bio, and introduction video make a great first impression.
• Set Competitive Rates – Start with an attractive price to gain more bookings.
• Encourage Reviews – Positive feedback helps build trust and attract new students.
• Stay Active – Update your availability regularly and respond to messages promptly.

💡 Need extra help? If you’d like more personalized tips on getting students, feel free to contact our team! We’re happy to guide you and help you succeed on the platform. 😊

Introduction Video Guidelines for TLG Tutors

Creating a compelling introduction video is key to attracting students to your profile. 

Follow these steps to make your video stand out!

1. Introduce Yourself (15–20 seconds)

Start your video with a warm introduction:

• What’s your first name?
• Where are you from, and where are you currently based?
• What subject(s) do you teach?
• What languages do you speak?

2. Highlight Your Skills & Teaching Approach (30–50 seconds)

Help students understand why you’re the right tutor for them:

• What are your qualifications, teaching experience, or relevant skills?
• What can students expect from your lessons?
• Do you have a preferred teaching method?
• What types of activities and materials do you use?
• Do you specialize in any specific areas (e.g., academic writing, test preparation, beginner-friendly lessons)?

3. Wrap It Up (15–25 seconds)

Encourage students to book a lesson with you!

• Thank them for watching.
• Share a motivational message or final thoughts on how you can help them succeed.

💡 Tip: Keep your video clear, engaging, and professional—a friendly smile and confident tone can make a great first impression!

✅ Video Recording Tips

Follow these guidelines to ensure your introduction video is high-quality and professional:

✔ Record in horizontal mode and keep the camera at eye level.
✔ Keep your video between 30 seconds to 2 minutes long.
✔ Choose a well-lit space with a neutral background.
✔ Record in a quiet environment with no background noise.
✔ Keep the camera steady—avoid shaky footage.
✔ Make sure your face is fully visible throughout the video.
✔ Highlight your teaching skills and experience to make a strong impression.

❌ What to Avoid in Your Video

To keep your introduction video professional and in line with our guidelines, please avoid the following:

🚫 Do not share any contact details.
🚫 Do not use frames, borders, or filters on your video.
🚫 Do not include other people in your video. This should be a solo introduction.
🚫 Do not use slideshows, presentations, or demo lessons—keep it personal and engaging.
🚫 Do not add logos or links to your video.

How to Upload Your Introduction Video

Once you’ve recorded your video using your webcam or any other camera, follow these steps to upload it:

1. Upload to YouTube
2. Copy the link to your video
3. Paste the link in your tutor profile under "Introduction Video URL (YTB)"

Video Visibility Recommendations

YouTube: Set your video to “Unlisted” so only those with the link (including our team and your potential students) can view it.

Tutor Protocol After Receiving a Booking

Once you receive a booking confirmation for a trial class on Treasure Learning, follow these steps to ensure a smooth and professional experience for both you and the student:

1. Check Your Email: Upon receiving a booking, you’ll get an email with two key links:
   • A link to view the booking details (student name, subject, date, and time).
   • A link to join the virtual class at the scheduled time. Ensure you save these links and test the class link in advance.
2. Initial Outreach to the Student:
   • Send a friendly message to the student within 24 hours of receiving the booking. Introduce yourself, express excitement about the upcoming trial class, and ask a few icebreaker questions to build rapport (e.g., their interests, goals for the class, or preferred learning style).
   • Example message:
     Hi [Student Name], I’m [Your Name], and I’m thrilled to be your tutor for the upcoming trial class! I’d love to learn a bit about you—what are your goals for this subject, and how do you prefer to learn? Looking forward to meeting you!
3. Assess the Student’s Needs:
   • Ask questions to understand their academic level, learning preferences, and specific goals (e.g., exam prep, skill improvement, or general understanding).
   • Use this information to tailor the trial class to their needs and learning style.
4. Prepare for the 30-Minute Trial Class:
   • Materials: Create or gather relevant materials, such as:
     • A short PowerPoint or Google Slides presentation to share key concepts or an engaging introduction to the subject.
     • A set of diagnostic questions to assess the student’s current level (e.g., 3–5 questions for quick review during the session).
     • Interactive resources like quizzes, worksheets, or online tools (e.g., Kahoot or Quizlet) to make the session engaging.
   • Keep materials concise and focused, as the trial is only 30 minutes.
   • Plan a clear structure: 5 minutes for introductions, 20 minutes for teaching/assessment, and 5 minutes for wrap-up and next steps.
5. Backup Plan for Technical Issues:
   • Test the Treasure Learning video call system in advance. If you encounter issues, have a backup platform ready (e.g., Zoom or Google Meet). Ensure you’re comfortable using the backup and have the link ready to share with the student.
   • If you switch to a backup platform, log in to the Treasure Learning system afterward and report the issue, noting the steps you took to ensure the class proceeded smoothly.
6. Join the Class on Time:
   • Log in to the class link 5–10 minutes early to ensure everything is working and to make a professional first impression.
   • Dress appropriately and ensure your background is tidy and distraction-free.
7. Engage and Encourage During the Class:
   • Be enthusiastic, patient, and encouraging to create a positive learning environment.
   • Use the prepared materials to guide the session and adapt based on the student’s responses.
   • At the end of the class, provide brief feedback on their performance and suggest how future classes could help them achieve their goals.
8. Follow-Up and Encourage Further Bookings:
   • After the trial, send a follow-up message thanking the student for attending and summarizing what was covered.
   • Encourage them to book additional classes to continue their learning journey. If you have a personal discount code, share it to incentivize further bookings (e.g., “Use my code [YourCode] for a discount on your next class!”).
   • Example follow-up:
     Hi [Student Name], thanks for a great trial class today! I loved working with you on [topic]. I think we can make awesome progress together—feel free to book more sessions, and you can use my code [YourCode] for a discount. Let me know if you have any questions!

By following these steps, you’ll create a welcoming and professional experience that encourages students to continue their learning journey with you on Treasure Learning.

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